Lisa and Mark Johnson - Patriot Plumbing NJ

A Family Plumbing Business with Ethical Practices


In 2003 Lisa and Mark Johnson united their talents — her small business background and his New Jersey Master Plumber license — and founded their own business, Patriot Plumbing Services LLC.Mark became interested in plumbing while working part-time for a plumbing company during college in Pittsburgh. He found field work more gratifying than sitting behind a desk, so after graduation he pursued his plumbing license — and now has 25 years in the business. Lisa started out in accounting, then went to work for the owner of several small businesses, including construction and equipment rental businesses. There she honed administrative and customer service skills. Her next career move took her into credit management for a pipe manufacturing company. Their collaboration puts Mark in the field with a talented crew of plumbing technicians and Lisa inside, managing the business and connecting with customers. And therein lies one of the big differences in dealing with Patriot Plumbing Services: When you call, during business hours, you speak with a live person — that's unusual for a plumbing business. If the phones are busy, it's not long before your call is returned. Prompt, friendly, professional and responsive customer service is a top priority.

Why Choose Patriot Plumbing Services?
Other attributes that set Patriot Plumbing Services apart:

  • Quality work at competitive prices: We use the latest technology and methods, work efficiently and charge reasonable prices — we're not a flat-rate plumbing contractor, with prices based on worst-case scenarios; as a result, Patriot Plumbing often is the more cost-effective option.
  • Variety of services: We address the varied needs of both residential and commercial customers, from installations, repairs and maintenance to remodeling, additions and new construction. Specialties include water conditioning to resolve a host of water-related issues and hot water boiler and steam boiler installations for hydronic heating (i.e., hot water baseboard, steam radiator and radiant heat).
  • Professionalism: We strive for excellence in all we do. Our employees train continuously and regularly attend manufacturers' seminars. Highly skilled and knowledgeable, they work clean, respect your property and take pride in their craftsmanship. Everyone at Patriot Plumbing will communicate courteously with you, explain what we're doing and why, and keep you informed as your project progresses.
  • Reliability: We keep our appointments and our word, make thoughtful recommendations with your best interests in mind, and stand behind everything we do.
  • Integrity: We're immensely proud of Patriot Plumbing Services' longstanding reputation for ethical business practices. We aim for transparency in every interaction with our customers, employees and business colleagues.
  • Consideration: We respect your time and give a three-hour window for service calls. Our next step will be automating the field so we can narrow that window even more for customers on tight schedules.
  • Value: We take pride in delivering a level of service quality that customers believe is well worth what they've paid us.
"Our family turned to Patriot Plumbing for everything from a small leaking pipe project through to a complete waste line replacement for a new relocated septic system. From consultation to formal scheduling, and on through the completion of work and final inspections, the entire Patriot Plumbing team is attentive, friendly, and thoroughly professional. Their prices are fair and reasonable for the high quality of workmanship and attention to detail they provide. We highly recommend Patriot Plumbing."
Jon G. Clinton Township, NJ

Certifications
Patriot Plumbing holds certifications in:
  • Energy Kinetics System 2000
  • Rinnai tankless water heaters
  • Roth Granby oil tanks
  • Wardflex gas piping
  • Vanex Pex piping systems
  • Veiga radiant hydronics


What It Takes to Become a Master Plumber in New Jersey
New Jersey has stringent requirements for obtaining a master plumber's license, including passing a three-part, eight-hour state exam. To qualify to sit for the exam, a candidate must:
  • Be 21 or older and a citizen or legal resident of the United States;
  • Possess a Bachelor's Degree in mechanical, plumbing or sanitary engineering from an accredited U.S. college or university; or attend classroom training by a vocational school or institute partnered in the New Jersey Apprenticeship program for a minimum of 576 hours;
  • Be engaged and employed in the plumbing trade for five years prior to application, with
    • Four years or 8,000 hours working for a plumbing company that is a registered apprenticeship program sponsor,* learning and assisting with the installation of plumbing, with proof of successful completion, and
    • One year working as a journeyman plumber installing, altering, repairing and renovating plumbing under the supervision of a master plumber.
  • Be able to provide a $3,000 state surety bond.
  • Be able to pass a criminal background check.
  • Pay a $100 application fee.

Prior to taking the exam, most candidates also take courses in New Jersey business law, as part of the exam tests knowledge of the laws that govern conducting business in the state. Once licensed, Master Plumbers are required to participate in continuing education as a condition of future license renewals.

*Patriot Plumbing Services LLC is a registered New Jersey Apprenticeship Sponsor and meets all federal and state standards.